Contact information

Customer Support

Email: hello@novardistrict.com

For order-related questions, please include your order number so we can assist you as quickly as possible.

Response Time

We typically respond to customer inquiries within 1–2 business days.

Please note that response times may be longer during product launches, holidays, weekends, or periods of high order volume.

Order Questions

For questions regarding an existing order, please include:

• Your order number
• Your full name
• The email address used to place the order
• A brief description of your question or concern

Business Hours

Monday–Friday: 9:00 AM–5:00 PM
Saturday–Sunday:May vary

We will respond to messages received outside of business hours on the next available business day.

Contact Us

For all customer service inquiries, please contact us at:

Email: hello@novardistrict.com

We appreciate your support and look forward to helping you.

Thank you for supporting our brand!